Speaking the HR language - the vital role of interpreters

 

Effective communication is key in all sensitive HR meetings, such as redundancies and disciplinaries. I recently had a client who had attempted to use their own employees to interpret during a disciplinary meeting with disastrous consequences: gossip spread, and arguments erupted among employees. That’s when the client contacted me, and I assisted them in subsequent meetings. It became evident that professional independent interpreters are not an expendable luxury but a necessity in such situations. If language barriers are an issue, I’d recommend the services of an independent interpreter – they are invaluable in maintaining fairness, confidentiality, and peace within the workplace.

 

 

Ensuring Fairness and Objectivity

HR meetings, especially when addressing grievances and redundancies, demand impartiality. Unfortunately, some employers still resort to using their own employees “to translate” for them in these sensitive matters. Independent interpreters guarantee that all parties are heard and understood without bias.

 

Maintaining Confidentiality

Independent interpreters are committed to maintaining confidentiality. Professional interpreters adhere to strict ethical guidelines, thus preserving the privacy of sensitive information exchanged in HR meetings. Using an office employee to translate will not guarantee that gossip will not spread in your business.

 

Cultural Sensitivity

Workplaces today are often melting pots of cultures and backgrounds. Misunderstandings due to cultural differences can be avoided with the help of independent interpreters. Professional linguists are aware of this and often bring cultural awareness to the table, ensuring that every nuance is respected and understood. This is something that a regular employee might not even realise.

 

Legal Compliance

The legality of HR meetings is another aspect where using an independent linguist is beneficial. Using a qualified and professionally affiliated specialist bolsters the legal integrity of the proceedings. In cases where legal documents need to be translated, their expertise is unmatched.

 

The Cost-Benefit Analysis

The potential benefits often outweigh the cost of hiring independent interpreters. Miscommunication or misunderstandings in HR meetings can lead to costly repercussions. Choosing professional interpreters is an investment in effective communication and conflict resolution.

 

Language should never be a barrier to fairness, objectivity, and confidentiality. As someone with experience in interpreting and translating in employment related cases, I have seen firsthand the difference our profession can make.

 

If you are an HR professional or a business owner, take the step to incorporate independent interpreters into your HR processes. Don't compromise on effective communication when the stakes are high. If you have any questions or would like to discuss your experiences, feel free to comment or email me: agata@thelinguist.co.uk. I’d be happy to ensure the success and fairness of your HR meetings.